What is an IntactEarnings merchant?

What is an affiliate?

What is affiliate marketing?

How does affiliate marketing work?

How is IntactEarnings different from other Affiliate Marketing networks?

What are the requirements for being a merchant in the IntactEarnings affiliate network?

Does IntactEarnings offer any customer support?

Can I participate if I live outside the country?

Can I run a consolidated report for all of my affiliates?

How do I access my account and my reports?

What types of links can I advertise on affiliate Web sites?

What do I have to do get my program started?

What types of commission structures does IntactEarnings allow?

Does IntactEarnings require merchants to sign an exclusive contract?

How do the affiliates get paid?

Why do I need to set up an escrow account with IntactEarnings? How much do I need to deposit into my escrow account, and how do I make deposits?

How does IntactEarnings know which affiliate to pay for a transaction?

How much does an affiliate marketing program cost?

Can I offer special promotions or incentives for my affiliates?

How does IntactEarnings track leads and sales on the Web?

How does IntactEarnings prevent fraud in the network?

Do I have to pay for and install software to become an IntactEarnings merchant?

How does IntactEarnings get paid?

Do I have to serve my own banners or pay for ad serving?

Can I be an affiliate and a merchant?

How are payout rates set?

Does IntactEarnings track all sales on my site, including those not generated by my affiliates?

Can I set different commission or payout rates for various products?

Is IntactEarnings’ technology compatible with my shopping cart?

What kinds of statistics are available for merchants?

What paid services does IntactEarnings provide?

How long does it typically take to get a program started?

What services does IntactEarnings provide with the merchant’s program?

What kinds of reports and tools are available to merchants?

Do I need to add an affiliate sign up web page on my web site?



What is an IntactEarnings merchant?
An IntactEarnings merchant is a web site that either has e-commerce or lead tracking capabilities and offers commissions on sales or some type of fee base to other websites in exchange for the promotion of their site via links.
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What is an affiliate?
An affiliate, affiliate site, affiliate partner, or associate places links on their web site to a complimentary or like site who has e-commerce or lead capabilities. In exchange for this promotion, the affiliate receives compensation in the form of commissions on sales, or a fixed fee for lead generation.
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What is affiliate marketing?
Affiliate marketing is any form of advertising where a merchant pays commission or a fixed fee on sales or lead generation to a content or affiliate site when a sale or lead is generated from the affiliate site. This relationship is entirely based on performance. Affiliates place links in the form of buttons, banners, text links or product links on their site, in exchange for a commission on sales or leads paid by the merchant. IntactEarnings is a third party network of these affiliates and merchants that matches sites with one another, and tracks, reports and measures transactions and collects payment from the merchants and then pays out commission to the affiliates in one combined payment. An affiliate can therefore link to many sites and receive one payment which includes all merchant commissions.
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How does affiliate marketing work?
A merchant enlists affiliate web sites to offer links to the merchant site in exchange for commission on sales or leads generated by visitors to the affiliate site. The merchant offers a variety of banners, buttons, and text links, which link to the merchant site. The affiliate copies and pastes these links into their web site in strategic areas. When a visitor to the affiliate site clicks on one of these links and goes to the merchant site and either conducts a purchase or completes a lead form, the merchant pays the affiliate a commission or a fixed fee. IntactEarnings streamlines this process by providing a network of affiliates and merchants and then performing the reporting and accounting functions. Affiliates and merchants can manage their programs using a centralized web based program. IntactEarnings also recruits affiliate web sites, and matches them to like or complimentary merchants. In some cases merchants can actually be affiliates as well.
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How is IntactEarnings different from other Affiliate Marketing networks?
IntactEarnings is a web based application which means that merchants are not required to purchase, load and upgrade costly software solutions. The technology that we use to track data is compatible with all shopping cart solutions and can be easily integrated into any e-commerce web site. IntactEarnings offers centralized online tracking and reporting as well as consolidated payment to affiliates. Online tracking means that merchants and affiliates can view their reports anytime and from any computer via the Web. IntactEarnings also serves all banners, buttons, and links for the merchants from a centralized online site as well as manages merchant accounts and payments to affiliate partners. IntactEarnings also actively recruits affiliate partners to the network and offers free customer service via email and phone. We also provide an extensive collection of questions and answers available on line. IntactEarnings also provides merchants with a customizable affiliate signup page to add to their site. Most importantly, IntactEarnings is a truly performance based network. Merchants only pay commission to affiliates and IntactEarnings for their service when a visitor to an affiliate generates a sale or a lead. There are no monthly minimums. We succeed when our partners succeed! And we are Canadian!
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What are the requirements for being a merchant in the IntactEarnings affiliate network?
A merchant must either sell a product or service or collect leads via the web. IntactEarnings’ merchants must apply to the program, meet certain criteria, and agree to the terms and conditions as outlined by the IntactEarnings Merchant Terms and Conditions. Merchants are also required to pay a one-time set-up fee of $500 Cdn. and to deposit into an escrow account an initial $500 Cdn. from which IntactEarnings will pay out commissions to the merchant’s affiliates. The merchants then need to copy and paste invisible non-intrusive HTML code into their home page, “thank you” page, and any pages or products that they would like affiliates to link to. This enables the IntactEarnings’ server to track sales generated by affiliates, and pay affiliate commissions accordingly. Finally, merchants need to upload their own creative in the form or banners, buttons, text links and product links to the IntactEarnings database, where they are stored and served to affiliates as required. The merchant is able to modify, add or delete links at any time, 24/7. Merchants are not required to pay any additional fees; making IntactEarnings a true pay-for-performance affiliate network! IntactEarnings can design creative for links for an additional fee.
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Does IntactEarnings offer any customer support?
Yes, IntactEarnings offers free customer service via email and phone. We also encourage our partners to use our comprehensive collection of questions and answers available on line 24/7.
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Can I participate if I live outside the country?
Yes, IntactEarnings is able to service merchants who reside outside Canada. However, at this time we are only able to pay out commissions to affiliates in Canadian or U.S. currencies. Affiliates can set their currency preference when they sign up or in their Account Information online. Please note that if currencies need to be converted, all exchanges are settled on the date that payment is issued. We are constantly working to give our partners more variety and selection, so please watch for any additional currencies made available.
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Can I run a consolidated report for all of my affiliates?
Yes, you can use the Report Wizard to either create reports for one affiliate, only certain affiliates, or all affiliates all in one comprehensive printable report. The Report Wizard also allows merchants to set date ranges and to sort their report using many different variables.
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How do I access my account and my reports?
All account information is available online in a secure password protected web site accessed from the login section on the IntactEarnings homepage, using a secret login id and password set by you during the sign up process. The Account Manager is a user friendly, real time web based application available 24/7. Within this site, the merchant can change account information, upload banners, buttons, product and text links, create promotions any time of the day and create custom reports by using the Report Wizard.
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What types of links can I advertise on affiliate Web sites?
Merchants can upload banners (in a variety of industry standard sizes), buttons, text links, product links, content links, and specific page links.
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What do I have to do get my program started?
Go to the merchant Sign up and fill out and submit the application. Follow the step by step instructions to login. An IntactEarnings agent will contact you as soon as possible to let you know the status of your application.
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What types of commission structures does IntactEarnings allow?
Merchants can set up programs to pay affiliates based on lead or sales generation. A lead is generated when a visitor from the affiliate site clicks through a link and becomes a lead for the merchant. Merchant’s can ask visitors to become members to their site, to download free information, to fill out a lead form requesting more information, etc. A sale is generated when a visitor from the affiliate site clicks through a link and purchases a product or service from the merchant. A sale is completed and tracked as complete when the visitor receives a “thank you for shopping” web page from the merchant. Sales commission can be set as a percentage of sales, or as a flat fee for every sale. Merchants can also run lead and sales programs simultaneously.
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Does IntactEarnings require merchants to sign an exclusive contract?
No, IntactEarnings’ merchants can use any means of advertising to grow their web business.
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How do the affiliates get paid?
IntactEarnings issues payment to affiliates on or before the 25th of the month for the previous month's sales in one consolidated cheque, combining commissions earned from all merchant partners that each affiliate is working with. There is a $30.00 Cdn. minimum payout. Until an affiliate's account balance reaches $30.00, we roll over the previous month's earnings into the following month.
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Why do I need to set up an escrow account with IntactEarnings? How much do I need to deposit into my escrow account, and how do I make deposits?
Merchants are required to maintain an initial balance of $500 Cdn. in their IntactEarnings escrow account that is used to payout commissions to their affiliates. Once the program is in place, IntactEarnings will reevaluate the optimum monthly balance depending on the amount of commission the merchant is paying out. Merchants are alerted via email when the account reaches a certain minimum and for every sale thereafter until the merchant deposits additional funds to cover future commission payouts. Deposits can be made by following the link in the alert email, via secure online credit card transaction, by traditional bank deposit, or by mailing a cheque. Please note that deposits made online will ensure that the affiliate program is not interrupted due to a lack of funds. In the event that payment is not received before the account reaches a zero balance, the merchant’s program will be temporarily suspended, and affiliates will be notified of the suspension.
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How does IntactEarnings know which affiliate to pay for a transaction?
IntactEarnings assigns a unique ID code to each affiliate. When an affiliate places a merchant link onto their site the ID code appears in the link. Therefore when a visitor clicks on the link they are passed through IntactEarnings on their way to the merchant site, and a session variable is created which contains information about the merchant and the affiliate. IntactEarnings tracks the unique merchant and affiliate information from the session, when a transaction is completed.
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How much does an affiliate marketing program cost?
IntactEarnings is one of the most cost effective programs designed to market your online presence. We charge an initial set up fee of $500 Cdn. and then 30% on all affiliate generated transactions, making this a performance based affiliate marketing program. In exchange for this percentage of commission fee, IntactEarnings provides merchants with affiliate screening, ad serving, commission payouts, account reporting, fraud prevention and management and unlimited support via email and telephone.
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Can I offer special promotions or incentives for my affiliates?
Yes, merchants can offer special incentives by changing their commission payout structure through their online secure member area at any time 24/7. In support of a promotion, IntactEarnings can also email all of the merchant’s existing affiliates on behalf of the merchant.
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How does IntactEarnings track leads and sales on the Web?
IntactEarnings uses session variables to track merchant sales and leads. A session variable is assigned to the Internet user when a button, banner, or link is loaded and when the same is clicked by a visitor, and when a visitor purchases or creates a lead. This code does not interfere with the affiliate site or the merchant site. It simply tracks the visitor and the resulting purchase or lead in order to pay the Affiliates their commission for the referral. A session variable expires when the session is concluded or when the visitor closes his browser. Session variables cannot be omitted or bypassed by the visitor. This technology works across all platforms and with any shopping cart technology.
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How does IntactEarnings prevent fraud in the network?
IntactEarnings has automated features that monitor any forms of peculiar activity. IntactEarnings also periodically evaluates all existing affiliates and merchants for inappropriate activities as deemed by the Affiliate and Merchant Terms and Conditions. In the event that a merchant or affiliate partner becomes involved in a fraudulent or inappropriate act they will be removed from the IntactEarnings network.
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Do I have to pay for and install software to become an IntactEarnings merchant?
No, IntactEarnings is a completely web based application. Therefore merchants never need to install, or upgrade extensive software. All of the tools are located and accessed online in the user friendly secure Account Manager of our web site. Merchants are able to access their information via any Internet ready system 24/7.
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How does IntactEarnings get paid?
Merchants pay IntactEarnings a transaction fee based on the commissions paid out to their affiliates. For all transactions whether flat rate or percentage of sales, the merchant pays IntactEarnings 30% of the payout. Therefore for every $1 in commission paid by the merchant to their affiliates, the merchant pays an additional $0.30 to IntactEarnings. Using the secure online Account Manager, merchants can review fees paid or owing to IntactEarnings.
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Do I have to serve my own banners or pay for ad serving?
No, IntactEarnings serves all banner ads, text, product and content links through the secure online Affiliate Account Manager. This service is provided at no additional cost to the merchant.
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Can I be an affiliate and a merchant?
Yes, you can register to be an affiliate and a merchant. IntactEarnings encourages all merchants to become affiliates as well, especially for complimentary products and services. A link in strategic pages of your web site can produce phenomenal results. Once a customer has purchased your product, and is presented a “thank you” page, a link to complimentary items or accessories will undoubtedly produce additional revenue. The customer has already purchased your product, why not turn your already captive audience into incremental sales through an affiliate partnership.
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How are payout rates set?
Each merchant sets their own commission or lead payout rate effective for their entire site. Merchants can increase payout rates through the Account Manager at any time 24/7, to create new promotions or incentives, whether on a limited time basis or permanently. Through IntactEarnings they are also able to send emails to their affiliates to advise them of these changes. Any decrease in payout rates, must first be relayed to affiliate partners with 7 days notice.
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Does IntactEarnings track all sales on my site, including those not generated by my affiliates?
Absolutely not, IntactEarnings is only interested in sales originating from affiliates and the technology can only track sales generated by affiliates.
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Can I set different commission or payout rates for various products?
No, only one payout rate can be set for the entire merchant site.
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Is IntactEarnings’ technology compatible with my shopping cart?
Because IntactEarnings uses session variables to track data, the technology is compatible with all shopping cart solutions. This is what makes IntactEarnings the most versatile and user-friendly affiliate web application.
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What kinds of statistics are available for merchants?
IntactEarnings’ Report Wizard tracks click-throughs, page impressions, number of transactions, gross sales, commission earned by affiliates, fees due to IntactEarnings, CTR (Click Through Ratio or the percentage of impressions that result in a click-throughs), EPC (the average commission paid per click), and CR (Conversion Ratio or the percentage of click-throughs that result in a sale or lead).
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What paid services does IntactEarnings provide?
IntactEarnings can provide many traditional web design and development services through its parent company IntactMedia Inc. Our onsite designers and developers cannot only create exciting banner ads, and links for your affiliate program, but they can also give your site a fresh and innovative new look and feel or functionality. We can also evaluate your systems and streamline your processes through increased automation, freeing up your time to focus on sales generating initiatives. In some cases we can also build custom affiliate programs for large-scale merchants that need multilevel payout structures and additional custom applications. We can also develop e-marketing initiatives such as reward programs.
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How long does it typically take to get a program started?
The program set up time depends on the merchant to some degree. IntactEarnings makes the set up very simple and user friendly through a comprehensive and automated system. From a purely technical perspective the program can be activated within hours. However, merchants must also upload links, buttons and banners and install code onto the appropriate pages within their site to enable accurate tracking.
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What services does IntactEarnings provide with the merchant’s program?
Initially, IntactEarnings provides technical support to help activate the merchant’s program if necessary. Once the program is set up, IntactEarnings provides, a customized affiliate sign up web page link from the merchant site. We also provide banner, button, and link serving, affiliate screening, fraud detection and management, access to comprehensive real time tracking and reporting, account management through escrow accounts, consolidated commission processing and payout to affiliates and any future upgrades to the program.
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What kinds of reports and tools are available to merchants?
All account information is available online in a secure Account Manager web site accessed from the login section on the IntactEarnings homepage, using a secret login id and password set by you during the sign up process. The Account Manager is a user friendly, real time web based application available 24/7. Within this site, the merchant can use the Report Wizard, to customize reports from one specified date to another. The merchant can also run reports for one affiliate, only certain affiliates or for all affiliates, and then sort the report based on click-throughs, page impressions, number of transactions, gross sales, commission earned, CTR (Click Through Ratio or the percentage of impressions that result in a click-through), EPC (the average commission paid per click), and CR (Conversion Ratio or the percentage of click-throughs that result in a sale or lead). All reports are printable and can be accessed from any internet ready system. Merchants can also change account information, change the look of their custom affiliate sign up web page, delete, edit or upload new banners, buttons, product and text links, create promotions and generate emails to their affiliates all from one central web based application at any time of the day 24/7.
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Do I need to add an affiliate sign up web page on my web site?
IntactEarnings strongly suggests that you provide an “affiliate program” link directly from your home page in order to grow your affiliate network. When you apply to become an IntactEarnings merchant, you will be asked to create a text link on your home page for new affiliates and to design an information page outlining your payout information. Your information page must be submitted to IntactEarnings for approval, to ensure that the content does not conflict with our Terms and Conditions of the program. You will then be asked to upload your logo and to select a colour scheme or “skin” for your affiliate sign up page. The actual affiliate sign up page resides on our servers. You may edit the colour scheme or your logo through the Account Manager at any time. When a potential affiliate visits your site and clicks on the Affiliate Program link, they will be directed to your information page. When they click on the link to sign up, they will come to your customized sign up page. If they are already a member of IntactEarnings they will be directed to the log in area, and then to your merchant program. If the visitor is new, they will continue completing the application.
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Please let us know if you have any additional questions that may be of interest to other merchants, and we will try to add them. faq@intactearnings.com

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