Ola risks losing her right to practice in London. After nearly eight months of service in the British capital, the Indian taxi platform had been refused the renewal of its license. Transport for London (TfL), the authority in charge of transport in London, cited public safety as the reason for the ban.
If TfL is to be believed, Ola has reportedly worked with unlicensed drivers since its launch in London in February. The drivers in question made more than 1,000 trips, endangering the safety of passengers. The carpooling company obviously reported these violations. However, she did not do so on time. Ola should have informed the transport regulator in London as soon as the faults were discovered.
TfL formalized its decision by issuing a press release last Sunday.
Ola closely watched by TfL
Dissatisfied with the decision taken by TfL, Ola intends to appeal. The carpooling company "has 21 days to do so . " The rental vehicle operator can, however, continue to offer its transport services to the English pending the outcome of this matter.
Marc Rozendal, managing director of Ola in the UK, said in a statement that efforts are being made to address the "issues raised in an open and transparent manner" . Whatever happens, Rozendal is convinced that Ola is able "to ensure safe and reliable mobility for London" . This is timely as, from now on, TfL will not leave the Indian company with one sole.
“We will be taking a close look at the firm to ensure passenger safety is not compromised,” said Helen Chapman, director of licensing, regulation and pricing at TfL in a statement released on October 4, 2020.
Uber, Ola's competitor is back in London
Uber went through the same story. Last year, TfL also suspended the license of big rival Ola for security reasons. Investigations have shown Uber's system to be flawed.
Unauthorized drivers could take passengers by uploading their photos to the accounts of their colleagues.
After appealing the decision, Uber was granted a new license last Monday, allowing it to operate in London again for 18 months.